Tag: legaltech Archives

The Apple of my I: Apple WWDC Event (6.5.23)

By Mark I. Unger

With Summer comes the ‘fall.’ Every year I fall, even more into the fanboy network. It’s expensive. It’s painful. It’s a problem. It’s also, like summer, an opener into amazement. While I’m not sure I can really afford any of these new toys, my mind starts to swim w/ ideas for use cases, as it does every year around spring and again at WWDC. Here are some highlights and links.

Apple Vision Pro – The long-awaited Apple version of virtual and augmented reality headsets, this makes me think “You idiot…why haven’t you really been playing games like you did when you were a kid, with that other virtual reality headset you asked for, for your birthday a year or so ago.” This thing is a monstrous $3,500.00 and has the ability to operate like a gaming platform, as well as a TV screen and laptop, replete with something I’ve tried but never really grabbed onto in past devices – that of gesture controls (think of the weatherman each night talking about ‘our overall weather pattern,’ with the flick of wrist and pointer-finger, moving swirls as he/she stands in suspended reality). What I don’t think I like is that you have to connect it to a battery pack by wire. Meh. It also has “Eyesight” (control of transparency or opaqueness changed by an attached crown, so that you can control what you see in virtual v. real environment), claimed more interactive meetings (I’m skeptical anything can make meetings truly interactive w/o virtual jousting; think about how attorneys and parties have become more brazen when protected by the zoom screen); Gesture control by hand gestures is what I’ve waited for, for years, is complemented by eye movements and voice control. They call this “spatial computing.”

When setting up Vision Pro initially, it creates your own ‘persona’ a 3D image of your likeness, which seems to allude to the creation of something I’d thought of many years ago when I had the great (pre-Facetime/Skype) idea for “virtual visitation,” specifically potentially holographic appearances, currently being tested at a very high cost elsewhere. There’s more including more of the five senses, but I’ll hold back for the moment, lest you think I’ve gone off the edge more than already.

14” M2 MacBook Air – A new bigger addition compared to the 13” MBA, with 2 USB-C ports, MagSafe port for charging, and a headphone jack). This will start at $1300.00.

The regular MacBook Air will get discounted to $1100.00 starting point.

Mac Studio and Mac Pro – Standalone boxes with massive memory and that can support up to 6 Pro Display XDR displays. The Studio starts at $2,000.00 but the Mac Pro, starting at $7,000.00 will have the M2 Ultra chip, which claims to support 24 separate 4k camera feeds, 8 Thunderbolt 4 ports and 6 expansion slots.

iOS 17 adds some new functionalities.

Contact Posters allow you to create and share a photo and text to display when calling a contact.

Also, when you miss a call, Apple will start to auto-transcribe the voicemail as the caller is recording it with Live Captions (beta with iOS 16). This, in my opinion, is potentially huge, especially if that transcription is saved. This is simply a push in efficacy as Apps like Otter and others have allowed the transcription of voice to text for a while now, and this was telegraphed back in September 2022.

Also available is the available to leave FaceTime voicemails in the form of short video clips. In theory, this is not new because you could always record yourself, it’s just baked into the process of the FT call now, like leaving a message. This, however, could be awkward, especially in those late-night calls that we know are coming in some of our cases. Every day I thank the good lord that none of this existed back when I was twenty-something, though I still have that Peter Pan complex and dream of going back. But that’s another story.

There is also a new safety feature called “Check In,” for notification of family, etc. when you safely arrive at your destination. You’re invited people can track your route, cell levels, and battery and alert them if you veer off course from your landing place. Not to be negative, but I wonder if there will possibly be bad actors stalking or tracking others with this technology, as Apple had happen with Airtags over the last year or so, causing Apple and Google to work together against this type of harassment and abuse.

NameDrop, a new way of sharing contact info with others, allows you to customize the Contact Poster and info you share. I did notice this functionality, however over the last several months in iOS 16. I now have the ability to pick what information in a contact card I can share with people, including info in notes (previously notes would not transfer with the sharing of info).

In my tests, the note info is turned off by default and all numbers, emails, etc. are turned on, though I can share a contact’s info with someone else now without disclosing their Cell number. This is significant, given the conflicting intersections of mass cell use as ‘only number,’ as well as cell phone spam and people (me) wanting to be able to control who has this cell number or that cell number.

In addition, there will be a Journal, which is the ‘Sherlocking’ or mashup of various technologies such as what we’ve seen with apps like Day One Journal. It will provide a multimedia way to preserve memories in a more structured way. Think of it as digital scrapbooking, taking words, pictures, etc., and creating a slideshow but in a journal format. For family law attorneys (or even others), the most obvious use case would be for the client to have a simpler way to pull together screenshots, pictures, texts, etc., to create a timeline for you and/or for the Court.

Look for additional movement towards gaming, widgets (making Mac more like iPhone), increased video conferencing presentation effects (‘news anchoring’), Profiles in Safari similar to Chrome, Safari ‘pw-sharing’ and editing, as well as Apple Watch tweaks for health (especially mental) and exercise/activity; Also, just like the dichotomy b/w Frankenberry and Count Chocula, when we were kids, there will now be a Snoopy watch face for those that didn’t exactly cuddle up to Micky or Minnie Mouse. I love Snoopy.

I live on the iPad and iOS 17 is to make it cooler even with interactive widgets (v. static buttons), more seamless handling of PDFs, though I already handle these with Goodreader and other Apps, I presume this is to attempt to out MS Microsoft in the sandboxing arena by trying to get people to use Files more. The ability however of live editing over a Facetime call b/w two Apple devices sounds pretty cool and provide me with a nod towards the still-best true collaboration on documents of Google Drive.

“Adaptive Audio” and “Conversation Awareness” might force me to splurge on the new AirPods Pro, enabling auto lowering of music (translation: ironic-mom won’t complain about my TV being on too loud) and reduction of low-frequency noises like an airplane engine while allowing better speech recognition at higher frequencies (translation: Mark is getting older and nothing works as well, including these damn ears). Claims of improved background-noise reduction over phone calls would be awesome if true, especially if it makes it a better user interaction for the other person (there has always been an issue with noise reduction being a selfish functionality, more for me than for them).

AirPlay and SharePlay improvements are going to be something, when the parents catch on, as they will increase the ability to stream audio and video from iPhones and iPads to another compatible devices, such as TVs in hotels by scanning a QR Code and sharing of a car’s music with iPhone users (although this does not defeat the purpose of teenagers – to get you to listen their teen crap via Bluetooth hijacking of the car speakers).

All in all, aside from the augmented and virtual reality moves, it may not be earth-shattering but, as time keeps strolling along, this integration, convergence, and mashup of functions hums just as fast. For us strollers and hummers, it’s gas on the fire; something that reminds us of summer, and the ‘fall’ embedded first in my adolescence.

And as we creep up, all we want more and more, is more of our lost youth. This is not a bad summer start.

Mark I. Unger

@miunger

Mark I. Unger is a former Chair of the State Bar of Texas, Computer & Technology section and sits on a number of volunteer boards and committees related to law and/or technology.

Disclaimer or Reclaimer:

No Chat-GPT-faux-neuron-LLMs were used or harmed in the writing of words in this piece.

ABA TECHSHOW 2023 Highlights

by Mark I. Unger

@miunger

It’s been 3 years since I last had the physical ability to last see the many techie lawyers, consultants, entrepreneurs and vendors at ABA TECHSHOW in Chicago and drink in the elixirs of TECHSHOW.

It’s been a long three years. That drought came to an end this past March 1-4, 2023

and the water did not disappoint the thirsty.

The presentations were very fluid, so much so that it was difficult to spend any significant time in the Expo Hall. The fast and furious meetups with the vendors of legal tech that we could get to highlight the many acquisitions and mergers that occurred in the legal tech space over the last several years.

Several announcements preceded TECHSHOW, the majority of which appeared to come from Bob Ambrogi, the veteran impresario who was presented at the opening startup pitch competition with the very deserving award for a lifetime of achievement and promotion of the legal tech industry and TECHSHOW.

This trend of acquisition is somewhat ironic as compared to the pre-2008 crash period in legal tech; during which economic depression gave way to a super-infusion of startups in the practice management space (Clio, Rocket Matter, MyCase, etc.).  Much of what seems to be occurring is the buy-up of players in sub-markets, which was a part of the pre-2008 ‘big-law-vendors’ playbook, where the two biggest law vendors would buy up software companies for their market share. However, to counter this irony, the new buyouts tend to be more in line with folding the tech into existing platforms.

Several of the biggest splashes over the last three to four years came after massive cash infusions of VC money into the existing Practice Management System coffers.

In addition, the infusions now appear to be two-fold–with companies being bought not just for their tech but also for the re-branding of some to create umbrella companies and the buy-up of brands within those brands. Thus, there are now several companies that own and/or are positioned to own different Apps within the penumbra of their ‘rights,’ so to speak.

If this trend holds, look for the top 4 or 5 (in my opinion at least) in the startup pitch competition to possibly come into play, something that is not lost on those seeking the winning ticket.  In another twist of irony, the winner of the startup pitch competition was Universal Migrator, which claims to be able to move a law firm’s data from any of approximately 60 different case and practice management systems to any other system.

If these companies and vendors represent the process, the large number of speakers certainly stepped up with the substance. While there were many I didn’t get to see but have certainly followed, including Regina Edwards of Facebook’s Lawyer On The Beach (LOTB) fame, there were many others that competed in sometimes overlapping manners for our attention. This is perhaps a problem that TECHSHOW organizers faced in the past and that had subsided but seemed to make a reappearance, along with the continued problem of materials being relatively unavailable ‘en masse.’ This for me is perhaps like dancing on the head of a needle as TS continues to be a re-education of both my right and left brains.

The first keynote featured Jack Newton (celebrating 15 years of Clio’s launch) doing a Q and A with a number of very visible startup leaders in the recent three years. Those included several startup pitch competitors of past years, all of whom have dynamic personalities with a very high degree of integrity with regard to their products.  Erin Levine (a prior James Keane award winner) launched Hello Divorce several years ago and was one of the first to really propel DIY divorce forward. There are now numerous competitors in the space and I’d expect more, if not hybrids of some lawyers seeking to optimize their efficiency.  This optimization is no more apparent that with Kimberly Bennett, who co-founded Fidu, one of my top 4 in the startup alley/pitch competition this year and the third-place winner in the competition. Fidu is a platform created to allow attorneys to focus on flat fee arrangements by taking advantage of automation within the practice of law.

In addition, Jazz Hampton completed the trifecta of keynote panelists, having also come from a law practice background and also with very personal reasons for doing what he does. He created Turn Signal, which is an app that anyone can have on their phone, and if pulled over in a traffic stop, with the click of a button call up an attorney for advice on what to say and do or more importantly what not to say and do. The price point is approximately $60.00 per year but they will not charge anyone making less than $40k and have marketed to companies as an employee benefit.

While the call for speakers and decisions on the same are typically finalized in the summer for the following spring, the unexpected and massive infusion of Chat GPT, reignited the AI in legal discussion but this time in a way that could be obtained by the masses (intermittently unless you’re on a paid account). There are probably several hundred integrations not the least of which is Google’s Bard and Microsoft (into Bing), though many of these are just really smart people trying to figure out how to add automation into their own products by the AI within ‘chat’ (Open AI).

One of the speakers was Pablo Arredondo, Co-Founder and Chief Innovation Officer at Casetext, which I believe could be positioned with their new product CoCounsel to counter what I expect to be a massive amount of Chat GPT generated legal work product, either by attorneys simply sending a query and then dumping the output into their documents; or by pro se/self-represented litigants doing something similar. The ability of Judges and even attorneys attempting to counter this will be significantly tested. I write this, one word at a time while on my first of two flights to get home but I intend to run a query in ‘Paul Bunyan’ fashion and see which indicates a better woodchopper. Arredondo was shepherded into this role and presentation by Steve Embry, Chair of the LPM Section of the ABA, who humbly lauded his efforts and highlighted Arredondo’s theoretical jump. Arredondo spoke in historical terms of Walter Pitts of the1940s and early theories of neuron mapping, at one point analogizing “if you want to be smart, do what the smart thing does.”

When transitioning the argument to lawyers’ space he mused “ours is a castle built with language.” By several analogies, he brilliantly wove a pathway (neurons and all) to show us that contextual search will perhaps be everything down the road. When explaining that perhaps Chat GPT shouldn’t be used for anything important right now, he offered “I’m from northern California so there’s a place for hallucinations but it’s not really for litigation”

One of my favorite people (and perhaps the most knowledgeable legal tech presenter I know), Chelsea Lambert, reappeared this year again and presented on a very hot topic as demographics change— that being a guide to succession planning, alongside the very knowledgeable Texas family lawyer, Jordan Turk. This topic is incredibly relevant right now and is the focus of our Texas State Bar President and LPM committee, planning multiple presentations for the State Bar Annual Meeting coming up in June. Their presentation was a great mix of rules, laws (mostly California and Texas, though applicability could cut a wide swath), and practicality, touching on the four C’s of client management and three options for planned transitions and exits from practice.  Hit up one of them or me for materials, if desired. I’m sure it would be obliged.

In the vein of seeing presenters close to home, I was thrilled to be able to attend “No Code, No Problem, with Austin, Texas attorney Alex Shahrestani and Tulsa, Oklahoma attorney Trevor Riddle

In what I previously termed a ‘mind-bending creation’ of spreadsheet backups while pulling via keywords from Gmail using Chat GPT, Alex and Trevor walked the entire audience through a how-to workshop; they combined the use of Zapier with Gmail and Chat GPT to create a Zap in this fashion. While much was above some of our heads, the concept was analogous to all kinds of use-case workflows, and its practicality after the front-end work was illuminating.  While Alex focused on the Google steps, Trevor complimented the same workflow on the Microsoft side.

In a heartwarming twist, Nefra Macdonald, expanded the “Client Centered Law Firm” approach by adding some additional more human-centric accents, citing Julia Cameron’s book “The Artist’s Way, A Spiritual Path to Higher Creativity,” something that I think ought to be more widely implemented in our business space.

She went on to talk about first order thinking (a more knee jerk reaction) and second order thinking (where one would consider a more deliberate range of options and ask us about the longer-term cause and effect of decisions).  She referenced getting to the root cause of problems as they come up and how flexibility is not a luxury. She then continues on with the extension that flexibility and sustainability might also be in conflict; where being too rigid might prevent you from solving problems and being too flexible might result in too many single points of failure.

She rests on the philosophy that one should diversify to eliminate single points of failure (i.e. one place in your law firm that could end you). She goes on to liken anti-fragile law firms as being ones that think about creating good environments, where fewer people would leave for the work-life balance that has recently become more significant in the last several years.

All of these enlightened points are clarity waiting to happen in our minds. While I question whether this is an actual extension of the original client-centered theory or more of a self-fulfilling and holistic approach of her own, the effect is a warm wrap in an ever-increasing cool business world where too rigid decisions increasingly appear to be in potential conflict with the bottom line. Either way, I’m grateful she stands apart among the crowd.

Please note that there were approximately 80 sessions/talks and the few referenced above are not even a smattering of the knowledge that was presented. But, if you are interested in what else was covered, see www.techshow.com for the complete schedule.

And remember, ABA TECHSHOW will be back again next year, starting on February 14th.  You might even be able to make it a valentine’s weekend, replete with legal tech presents for your significant other if you’re like some of us and legal tech makes your heart throb.

mark i unger

@miunger

ABA TechShow 2023 – Early Bird Deadline is EXTENDED TO JANUARY 25, 2023

ABA TechShow 2023 Early Bird Deadline is EXTENDED UNTIL January 25, 2023!!!

$100 Off price for Friends in the Computer & Tech Section,

State Bar of Texas

use PROMOTER CODE: EP2312  (links at bottom)

What: The best legal tech show for solos and small to medium firms in the country.

When: March 1-4, 2023

Where: Hyatt Regency Chicago, 151 E. Wacker, Chicago, Illinois

LowdownMark I. Unger w/ Mitchell Zoll

For the first time in several years, ABA TechShow is back in all things “live!” in Chicago, March 1-4, 2023.

If you’ve never been, this is a significant opportunity as there are more legal technology startups and providers than there have ever been in my recollection. In addition, expect massive pushes by those who have gobbled up or been gobbled up as a result of the disruption that occurred during Covid.

All prognostications I’m seeing in the news seem to imply a bad year financially. I truly hope this is not the case, but the key to surviving if not thriving this next year will, IMO, be creating efficiencies. These often come with some of the legal tech solutions offered over the last 10 years and refined over the last 3.

I’ve been fortunate to attend most years over the last 15 and every year is a ramp-up, but this year, I’m expecting really significant things from them. If you go, I hope you soak in as much as possible between the CLE tracks and topics as well as the Vendors on and off the beaten path.

Key tracks include:

I.             Core Concepts

II.            Financial Management

III.          Futures

IV.           Litigation Tech

V.            Operations

VI.           Transactional Tech

VII.         Client Experience and

VIII.        Marketing

Key topics that stand out at first glance

Wed PM:

Start-Up Pitch Competition with Bob Ambrogi Robert Ambrogi (legend of a nice guy and pitches from maybe a dozen startups looking to hit it big w/lawyers and law firms; my favorite part of TechShow).

Thursday + Friday:

Tech Competence: Now that 40 Jurisdictions mandate some form of the ABA trickledown model rule comment regarding technology as a part of competence, this panel boasts 4 well-known though leaders on the subject. As relevant now as it was before Covid, probably more so.

Billing 101 With Tech – I could spend a day talking about this and how practice management systems, apps, snippets and workflows cut my billing entry down to 15-30 seconds per, but why not start with this; this is low-hanging fruit for consultants because with the right tools, it’s basically creating what I call “free money” (that which you can get back in time and money for ‘efficiencizing.’

Using AI and Data Analytics in Litigation

Legal Marketing Trends: Where Should You Spend Your Marketing Resources?

Early and Often: Better Client Communication through Automation – Regina Edwards (“Lawyer on the Beach” FB Group) is on this panel and is, IMO, extraordinary in workflow efficiencies. This will be a no-miss.

The Security Challenge for Microsoft 365: In Plain Language You Can Understand— Ben Schorr is old school, but even previously as a consultant who Microsoft bought, ‘er hired, he’s the best as all things MS; veteran TS speaker, another no-miss.

Web3 and Law Firm Financials

Using AI and Data Analytics in Litigation

Leaving the Law Firm for Greener $$ Pastures

Mac Hacks – With my friend Brett Burney (probably one of the top 5 technology consultants in the country and an overall phenomenal guy; and from Texas originally, to boot.

Practicing with Bots: Where to Draw the Ethical Lines?

Technology Assisted Review – Not sure where we’ll end up, but if dealing with ESI (now which identification and location is mandated under the new Texas mandatory disclosures’ rules), then this might be a good place to start learning. Mostly used with big discovery, we are ripe for a turn towards turnkey, small law solutions. #FingersCrossed

I Didn’t Know PDFs Could Do That – Darla Jackson and Dan Siegel – we all need regular CLE on this every year, myself included

Law Firm Efficiency Overhaul: Optimize Your Tech Stack for Maximum Performance – Including our own Texas Attorney, Alex Shahrestani, this is one for everyone looking to review what software apps you are using and where you can up your game.

Transactional Word Document Automation Workshop, Part 1 (and Part 2 on day 2) Kenton Brice   runs the OU Law School Library currently and more importantly is the Director of Technology Innovation there. He is outstanding and a great person to know and bounce things off of; together with massive veteran knowledge of Ivan Hemmans, Barron Henley and another top 5 pick Paul Unger, this room will be packed.

Follow the above with —

What’s Up with Word for discussion of newer features again with Barron Henley and Ben Schorr.

NFTs and Web3: What are They and How Does Intellectual Property Law Apply?

The market may have cratered, but some of the cryptocurrencies are still around (as is Bitcoin, Ethereum etc.)

Countering the Cyberthreat Tsunami: Start with the Basics

w/ Legend veteran David Ries

Automating the Transactional Client Lifecycle

With Sofia Stefanie Lingos and Andrea Sager, look to this to complement Regina Edwards workflows and presentation tips.

Hacks to Command and Control Your PC

Former TS Chairs Debbie Foster (now part of the biggest legal tech consulting merger of companies I’ve ever seen) and Ivan Hemmans, on legal hacks or shortcuts…these are likely going to be gold at a time when gold is desperately needed.

Designing an A+ Client Experience including another top 5 Catherine Reach

Justice Tech: Using Innovation to Reduce the Access to Justice Gap

No Code, No Problem: Unleash the Power of Automation to Transform Your Law Firm – follow-up from day one

Contract Management Systems

Getting Things Done: Overcoming Procrastination and Implementing Technology to Better Manage Your Time (I’ve got five bucks that says ‘pomodoro’ will be mentioned multiple times). Paul Unger

Data-Driven Tech: What’s your ROI?

Document Management and Compliance

60 in 60

Closing out the sessions, for the first time now on Friday at 4:30 instead of Saturday morning, this is the most entertaining 60 minutes in legal technology (with a couple nods to keynotes in past years including Ben Stein and David Pogue and Lawrence Lessig, among others.

CLE

The ABA will seek 9 hours of CLE credit in 60-minute states, and 10.8 hours of CLE credit for this program in 50-minute states [including 2 hours of Ethics CLE credit in 60-minute states and 2.4 hours of Ethics CLE credit in 50-minute states]

Links:

All information: https://www.techshow.com/

Registration:

https://web.cvent.com/event/0cdb462b-ec0b-4b11-b371-cc1c376dffa7/regProcessStep1

Travel/Accomodations:

https://web.cvent.com/event/0cdb462b-ec0b-4b11-b371-cc1c376dffa7/websitePage:9427a9e4-afa5-4f64-8aa4-a95694b3b74f

#legaltech #Techshow #ABATechshow #Chicago #LegalTechnology #ContinuousImprovement #LegalPracticeManagement

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